Legal

Shipping Policy

Thank you for shopping with Meku Meku! This Shipping Policy explains how we process, pack, and deliver your orders placed through our website [mekumekumultiventir.com].

By placing an order on our Site, you agree to the terms of this Shipping Policy.

1Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Once an order is placed, it cannot be cancelled.

2Shipping Methods and Times

We currently offer standard shipping only. Delivery time depends on your location:

Standard Shipping: 5-7 business days

Delivery times may vary due to factors beyond our control, such as carrier delays or weather conditions.

3Shipping Costs

Shipping is free on all orders. No shipping charges will be added at checkout.

4Packaging and Quality Assurance

Our popping boba is carefully packed to ensure freshness and prevent damage during transit. For temperature-sensitive products, we may include insulated packaging or ice packs to maintain product integrity.

5Delivery Locations

We currently ship within India.

6Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your package using the provided link.

7Undeliverable or Returned Packages

If a package is returned due to an incorrect address or delivery failure, we will contact you to arrange reshipping. Additional fees may apply.

8Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 7 days of delivery with your order details and a proper, uncut unboxing video in which the shipping label is clearly visible.

If there is no unboxing video, we will not be able to take any action on your complaint.

Please note that we do not accept returns.